FAQ

Lab-grown diamonds are real diamonds created in a laboratory using advanced technology. They have the same physical, chemical, and optical properties as natural diamonds – the only difference is their origin.

Yes. Lab-grown diamonds are 100% real diamonds, not simulants like cubic zirconia or moissanite. They sparkle and test exactly like mined diamonds.

The main difference is their origin. Natural diamonds are formed underground over billions of years, while lab-grown diamonds are created in a lab in a few weeks. Both are identical in beauty, durability, and composition.

No, it's impossible to tell with the naked eye. Only specialized equipment in gem labs can detect the difference in origin.

Yes! Just like mined diamonds, lab-grown diamonds are forever. They are made of pure carbon and rank 10 on the Mohs hardness scale, making them durable and perfect for everyday wear.

Lab-grown diamonds are a sustainable choice since they avoid the environmental and ethical issues associated with traditional mining.

Clean your diamond jewellery regularly with mild soap, warm water, and a soft brush. Store pieces separately to avoid scratches and bring them for professional cleaning once a year.

Yes. We offer complimentary first-time polishing, cleaning, and inspection. After that, you can avail our affordable jewellery care services anytime.

Yes, we ship our jewellery worldwide with trusted logistics partners. All international orders are securely packaged, insured, and tracked for a safe delivery.

Your transactions are protected with SSL encryption and secure payment gateways, making your shopping experience safe and worry-free.

Absolutely. Once your order is dispatched, you'll receive a tracking link via email/SMS to monitor your shipment in real time.

Yes, we provide expedited shipping for urgent orders. Please reach out to our team to discuss available rush options.

Yes! We specialize in bespoke jewellery. Share your idea, sketch, or reference image, and our design team will create a unique piece just for you.

We offer easy returns and exchanges within 7 days of delivery (unworn, with tags & certificate). Custom-made pieces may not be eligible.