Frequently Asked Questions

Find answers to common questions about our products and services.

What are lab-grown diamonds?

Lab-grown diamonds are real diamonds created in a laboratory using advanced technology. They have the same physical, chemical, and optical properties as natural diamonds – the only difference is their origin.

Are lab-grown diamonds real diamonds?

Yes. Lab-grown diamonds are 100% real diamonds, not simulants like cubic zirconia or moissanite. They sparkle and test exactly like mined diamonds.

How are lab-grown diamonds different from natural diamonds? 

The main difference is their origin. Natural diamonds are formed underground over billions of years, while lab-grown diamonds are created in a lab in a few weeks. Both are identical in beauty, durability, and composition.

Do lab-grown diamonds last forever?

Yes! Just like mined diamonds, lab-grown diamonds are forever. They are made of pure carbon and rank 10 on the Mohs hardness scale, making them durable and perfect for everyday wear.

Can people tell the difference between lab-grown and natural diamonds? 

No, it’s impossible to tell with the naked eye. Only specialized equipment in gem labs can detect the difference in origin.

Are lab-grown diamonds certified? 

Yes. Lab-grown diamonds come with certification from leading gemological laboratories like IGI, GIA, SGL and many more, ensuring authenticity and quality grading.

Are lab-grown diamonds environmentally friendly? 

Lab-grown diamonds are a sustainable choice since they avoid the environmental and ethical issues associated with traditional mining.

How do I care for my lab-grown diamond jewellery?

Clean your diamond jewellery regularly with mild soap, warm water, and a soft brush. Store pieces separately to avoid scratches and bring them for professional cleaning once a year.

Do you ship internationally? 

Yes, we ship our jewellery worldwide with trusted logistics partners. All international orders are securely packaged, insured, and tracked for a safe delivery.

What i Do you offer custom designs? s your return policy?

Yes! We specialize in bespoke jewellery. Share your idea, sketch, or reference image, and our design team will create a unique piece just for you.

What if the jewellery doesn’t fit or I change my mind?

We offer easy returns and exchanges within 7 days of delivery (unworn, with tags & certificate). Custom-made pieces may not be eligible.

Do you provide jewellery maintenance services?

Yes. We offer complimentary first-time polishing, cleaning, and inspection. After that, you can avail our affordable jewellery care services anytime.

What payment options do you accept?

We accept all major credit/debit cards, PayPal and international payment gateways. EMI and financing options are also available on select orders.

How secure is shopping on your website?

Your transactions are protected with SSL encryption and secure payment gateways, making your shopping experience safe and worry-free.

Can I track my order?

Absolutely. Once your order is dispatched, you’ll receive a tracking link via email/SMS to monitor your shipment in real time.

Do you offer gift packaging?

Yes! Every order comes in a luxury jewellery box with elegant gift packaging, perfect for special occasions.

Is a urgent order service available?

Yes, we provide expedited shipping for urgent orders. Please reach out to our team to discuss available rush options.