Emerald Symphony Diamond Necklace

Shipping

We offer free international shipping on all orders, fully insured and trackable.

• Made-to-order pieces are delivered within 25 business days.

• In-stock items ship within 5–7 business days.

• If the item is available at our New York City office, we offer overnight U.S. shipping upon request (extra charges apply).
  All orders are shipped via trusted logistics partners. Signature on delivery is available upon request.

Please inspect your package upon delivery and report any tampering immediately.

Returns

We gladly offer free repairs for any manufacturing defects reported within 30 days of delivery.

• Returns based on personal preferences (e.g., change of mind or style) are not accepted.

• Issues reported after 30 days may be eligible for paid repairs.
  All returns must be pre-approved. Please reach out to us at Info@caratlinkjewels.com for assistance.

Cancellations

• Orders cancelled within 24 hours are eligible for a full refund, minus a 1% processing fee.

• Cancellations requested after 24 hours will incur a $12 processing fee plus a 1% transaction charge.
  Refunds will be issued to your original payment method.